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Team Spotlight

Lucy Chiles
HR Business Partner & Commercial Executive

Lucy embarked on her HR career in 2003, driven by a passion for fostering employee wellbeing and underpinned by her core values of fairness, respect, and integrity. With extensive business partner and senior leadership experience across diverse sectors including Manufacturing, Scientific, Service, and Energy, Lucy excels at cultivating trusted relationships and immersing herself in the heart of a business to become a truly effective partner.

A pragmatic and accomplished HR professional, Lucy provides insightful generalist advice across all levels of an organisation, adapting her communication style to ensure clarity and consistency. She has successfully led large-scale projects including redundancy, relocation, and recruitment, alongside managing complex employee relations matters. As a certified NLP Practitioner, Lucy brings a valuable skill set to navigating challenging situations, enhancing her approach to conflict resolution and employee engagement.

Outside of her professional life, Lucy’s world revolves around her family. She loves spending time with her two children, enjoying activities from crafting and country walks to dance-offs and cosy movie nights. Her one-year-old Cockapoo, Rosie, is also a constant companion, ever ready to join in the fun. A fan of Meat Loaf, Queen, and Billy Joel, Lucy also has a passion for swimming, having once been a synchronised swimmer.

In her community, Lucy is an active contributor, serving on the PTA at her children’s school where she has held roles as Treasurer and Deputy Chair. She is dedicated to improving the school environment through her time and ideas. Additionally, as a Dementia Friend and a member of a local Dementia Friendly Communities action group, Lucy is committed to making her community a more supportive and understanding place for those living with dementia.

Lucy’s blend of professional expertise and personal dedication makes her a highly effective HR partner who is equally passionate about business and community wellbeing.

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