Customer service is the experience and support you offer customers before, during and after they...
HR Blog
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How to write a killer job description
A job description describes the general tasks, duties and responsibilities of a position. It...
Competency interview questions for civil service behaviours
As part of their success profiles, the Civil Service has developed a set of defined behaviors that...
Problem Solving Skills: How to demonstrate them at the interview
Problem-solving is the process followed in order to identify a problem and its source, and then...
Popular teamwork competency questions to prepare for
Competency-based questions are asked during an interview to find out how you can demonstrate a...
What is pay in lieu of notice (PILON)?
There are times when an employee has resigned from their position, or the employee has been...
Employee Retention – How do Flexible Benefits help?
Employee Retention – How do Flexible Benefits help? A business’s ability to retain employees, and...
Preparing for the most common competency-based interview questions
Competency-based questions are asked during an interview to find out how you have demonstrated a...
Common Values based interview questions and how to answer them
The values of an individual can be really personal and will largely be based on experiences and...
Common Behavioural Interview Questions and How to Answer Them
Many interviews will now include a mixture of questions relating to both the task or technical...