Speak to an Adviser 0330 175 6601

Privacy Notice

This is the privacy notice of Clover HR Services (Holdings) Limited (thereafter referred to as Clover HR). We are a company registered in England and Wales, UK. Company number 13966253

Our registered office is Grosvenor House, 11 St Pauls Square Birmingham B3 1RB.

At Clover HR, we respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (“GDPR”) and Data Protection Act 2018, and other applicable laws such as the Privacy Electronic Communications Regulation (“PECR”) 2011.

 

Introduction

This privacy notice is to inform you of how we use your personal data when you interact with us.

Please review the sections that are relevant to yourself within each part of this this privacy notice within which we outline what personal information we collect, why we collect it, how we collect it, where we get it from, what we do with it, our lawful basis for using it, how we store it, who we share it with, how long we keep it, what rights you have, how to complain and how to contact us.

This privacy notice does not create any contractual rights or obligations. We may change this privacy notice from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on the website or by contacting you directly.

If you have any questions about this privacy notice or any data protection related matters relevant to Clover HR you can send an email to: privacymanager@cloverhr.co.uk

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

When we refer to personal data we mean any information that can be used either on its own, or with other information we have access to, that can identify you.

 

Who this privacy notice applies to

  1. Individuals that are working with us when we conduct work on a client’s behalf within a client’s organisation or in collaboration with us on behalf of our client and are employed by a third-party which Clover HR does not control (‘Client Contract’).
  2. Individuals we discover through our marketing activities as employees of prospective customers, or employees of existing customers when we know there is a renewal due for a particular product or service we offer (‘Marketing’).
  3. Any individuals that make ad hoc contact with us for any reason, for example making unsolicited requests for information (‘Ad Hoc Requests’).
  4. Employees and associates of organisations that supply services to Clover HR (‘Suppliers’).
  5. Individuals who are considering taking a role with us as either a full-time, part-time or work-experience member of Clover HR staff whilst we conduct recruitment activities (‘Recruitment’).
  6. Users of our website (‘Website’).

Clover HR will be the data controller for all individuals (under GDPR an individual/person is known as a data subject) apart from when we are working under contract for a client (‘Client Contract’ work). In that scenario we are the data processor for our client, who are the data controller.

1. Client Contract

The following information is based on Clover HR acting as a data processor in the performance of its duties under contract with a client.

What personal data do we collect?

In the fulfilment of a contract we are undertaking on behalf of a client (Client Contract) we will collect the following personal data:

• Contact name, email, job title, work address of a client’s employees

How we collect your personal data

We collect personal data in the fulfilment of a Client Contract in the following ways:

• Where we have discovered you as part of our Marketing activities and work to target specific individuals to approach and you have subsequently engaged with us and signed a contract with us
• Within documentation shared from a client or a third-party that has been requested or commissioned by the client to share such documentation with us
• Within our work to establish the individuals we need to engage with as part of a client contract which may mean we have found your personal data in publicly accessible information on the internet including on social media sites
• When you have made contact with us through our website or sent an email to us

What we use your personal data for and the lawful basis

The use of personal data will be in the fulfilment of a Client Contract and the services purchased from Clover HR. The lawful basis for any use of personal data within a Client Contract will be upon the basis of a contract entered into by the data subject. This means where Clover HR is a data processor for a client (data controller), any use of personal data will based on contract of employment a data subject has in place with the organisation they are employed with.

Uses of personal data to fulfil a Client Contract will include:

• Setting up meetings and communicating with you
• Passing your personal data to other collaborating organisations as required by the client
• Sharing relevant documentation with you which may contain personal data which belongs to you or others working on the client contract
• Dispensing our professional opinion to you or those relevant to the Client Contract

Clover HR have a legitimate interest to use your personal data to assist in combating fraud and we share information with credit reference agencies, so far as it relates to clients so we are able to make sure you have the means of paying for the services you are instructing from us. We may process your data on this basis for the purposes of:

• Improving our service(s)
• Record-keeping for the proper and necessary administration of our organisational processes
• Preventing fraudulent use of our services
• Exercising our legal rights, including to detect and prevent fraud and to protect our intellectual property

There may be scenarios where we are subject to a legal obligation to disclose or share your personal data, such as with law enforcement agencies, regulatory bodies or public authorities in order to prevent or detect crime. We will only ever disclose your personal data to these third-parties to the extent we are required to do so by law.

We may also share your personal data if we choose to sell, transfer, or merge parts of our business or our assets in the future. We may seek to acquire other businesses or merge with them. During any such process, we may share your data with other businesses.

We will only do this if they agree to keep your data safe and private. If a change to our group happens, then other parties may use your data in the same way as set out in this notice. This relates to any instance where the Clover HR merges or gets acquired by another organisation, and all documents including any personal data change ownership (organisational ownership).

How long we keep your personal data

We will retain your personal data for the duration of a contract and for at least a minimum period of 6 months after completion of a contract.

When deciding how long to keep information, we need to consider a number of things. These include:

• Statutory records required to be kept by law
• Documents required to assess the performance of a contract (including staff contracts)
• Records that explain how we deliver our services and who receives them
• Our obligations to be accountable and to demonstrate good governance
• Our need to defend legal claims or to take legal action
• Administration records required to carry out and record our day to day business

Where we are holding records that contain personal data, we will have a reason and purpose to hold on to that information. If at any time you believe we are holding records for longer than necessary, you may have the right to ask us to erase that record. If you are concerned about how long we are keeping your information, then you should contact us on privacymanager@cloverhr.co.uk and give us the reasons for your concern and we will investigate the matter.

 

2. Marketing

What personal data do we collect?

In order to achieve our objectives, we will collect one or more of the following categories of your personal data within the Marketing work we conduct:
● Name(s), Email Address, Phone number
● Job Title, occupation, place of work, employer
● Opinions you have expressed to us which are relevant to a project
● Publicly available personal information (e.g. from websites and social media platforms)
● Social media handles and publicly expressed content

How we collect your personal data

Collection of your personal information within Marketing work will be via one or more of the following ways:

● When you become a client or partner of Clover HR when we register a renewal timeline for a product or service we provide
● When you register or sign up to the Clover HR mailing list, events, newsletters or publications on our website or via direct contact from yourself
● From publicly available sources which include from the internet and social media accounts
● From yourself when you submit a digital form on our website or on social media platforms directed to us
● During our work to monitor content and communications with us via each of the platforms and technologies we employ in our Marketing work
● From individuals who have referred you to us and you are aware we are going to make contact with you
● From events providers where Clover HR has participated as an expert in an event they are running where they have provided you with a privacy notice related to the event and passed your details on to us to follow up with you

We also gather statistics around email opening, clicks, event attendance, engagement levels and events management using industry standard technologies to help us monitor and improve our Marketing work.

Clover HR maintains Data Processing Agreements with all third-party Marketing services providers where personal data is being collected and processed on Clover HR’s behalf.

What we use your personal data for and the lawful basis

The reasons we use your personal data for our Marketing work, which will depend on how we capture your personal information, includes:
● To remind you of a contract renewal
● To invite you to attend and/or register you for an online or offline event
● To add you to the Clover HR marketing list to send you our newsletter and relevant materials including our latest news, blogs, updates, event details, and any offers we may be running
● To identify if you are a relevant contact in an organisation we are targeting from publicly available information on websites and social media accounts
● To request referral to other relevant marketing contacts you may have awareness of where you have gained their permission
● To identify you in our data lists and take any required actions where we have received a data subject rights request from you
● To use in promotional collateral and material as still images or videos where we have either sought your permission to do so or you have verbally agreed have an ad hoc photo taken or to participate in an on-camera interview at a Clover HR event you may be attending (you may also appear in the background and be recognisable)
● To allow for accessibility and dietary needs/requirements at our events
● To help us improve upon previous marketing work and activities
● Adding your contact information and any related project scoping information into our digital systems when you become a client – at that point we are no longer the data controller for your personal data and Clover HR will become the data processor on your behalf (please refer to the Client Contract section of this privacy notice when this happens)
● When you have entered into a negotiation of a sale with us, we will add you to our marketing lists to receive our marketing information

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, we will ask for your consent to use your personal data.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, we ask you to agree to our use of non-essential cookies when you access our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

If you no longer want to receive marketing communications from us, you can unsubscribe from our mailing list at any time by please clicking the unsubscribe link, at the bottom of our emails.

We aim to obtain and keep your consent to process your information. However, while we take your consent into account in decisions about whether or not to process your personal data, the withdrawal of your consent does not necessarily prevent us from continuing to process it. The law may allow us to continue to process your personal data, provided that there is another basis on which we may do so. For example, we may have a legal obligation to do so.

How long we keep your personal data

When you are already a Clover client or have been a Clover client in the past we will keep your personal data for at least 6 years after the contract termination date, based on the average lifecycle of the products and services we offer.
Where you are a prospective client, if you have provided consent for us to use your information for our Marketing work, we will retain your information until you have not interacted with us for at least 2 years at the time we conduct our annual audit of our Marketing lists or until you withdraw that consent, whichever is earliest.
Also, if we are confident that you no longer wish to receive emails from us, we will take you off our mailing list and delete your information.

3. Ad Hoc Requests

Clover HR can receive requests for information from individuals it has not previously had contact with. These are unsolicited requests for information meaning these ad hoc requests are either the first time Clover HR has collected personal data from the person making the request or they are from individuals which Clover HR is unable to provide information to for either legal or contractual reasons.

Ad hoc requests can be from Individuals with their own reasons for wanting access to the sensitive information written in reports and documentation Clover HR creates or fulfils as part of a client contract.

Clover HR will not share any project-based information without its client’s permission or if there is a legal reason for doing so.

What personal data do we collect?

Clover HR will collect contact details from an individual making a request should a client need to be made aware of the requester:

• Name and job title
• Contact information including the company/organisation they work for, telephone numbers and email addresses, where provided

How we collect your personal data

● When you complete a form based on our website such as the ‘contact us’ form and clicked submit
● When you provide a business card or other physical information with the intention of having us make further contact with you including letters you have sent to us
● When you send us an email or give us a telephone call and leave your information

What we use your personal data for and the lawful basis

We are not obliged to do anything with your information if we do not believe we are legally or contractually allowed to interact with you regarding a project we are working on. If this is the case, we will let you know this and will then discard/delete your personal data.

In most cases we will pass on your contact details to our client or the individual you were trying to reach, this may or may not be the same person as the decision maker for the information you were requesting. If they inform us that it is not a legitimate request we will discard/delete your personal data at that point. If they inform us they will make further contact we will make a note if this in our internal systems although we will not make any further contact with you unless we are instructed to do so.

On the rare occasion where we do recognise the legitimacy of your request and are unable to verify you are the individual you are claiming to be we will inform our client of this although we will not share any further information with you.

We may keep a copy of your personal data if we recognise you as a persistent and hoc requester where you are repeatedly not listed as a person we are able to share information with. This will be to improve our security parameters around such motivated intruders for personal and non-personal data and for the protection or our staff and client’s information.

All activities are based on the legitimate interest of Clover HR acting as the data controller for these uses of personal data.

How long we keep your personal data

We will either discard/delete your personal data soon after you have made contact or store your personal data on a client file if we think it may be relevant to our client or there is a contractual or legal reason for doing so. In that scenarios we will keep your personal data for the same length of time as we would within a Client Contract.

 

4. Suppliers

What personal data do we collect?

The type of personal information we collect from you will depend on the product or service you are supplying to us and the context in which we interact with you. In general, this will include, but is not limited to:

● Name and job title
● Contact information including the company/organisation you work for, telephone numbers and email addresses, where provided
● Payment information
● Information that you provide to us as part of scoping or providing services to us
● Relevant information as required by any applicable Know Your Client and/or Anti-Money Laundering regulations (which may include request for identity information such as passports and information collected from publicly available sources e.g. Companies House)

How we collect your personal data

We have gathered your information in one or more of the following ways (the list is non-exclusive):
● When you have approached us to become supplier
● An industry or business event we are both attending
● When you or the organisation you work for has submitted a proposal to become a supplier and/or entered into a contract of work with us
● Where it is given to us by one of our business partners or related associates or employees
● Publicly facing websites including social media during our review of applicability to provide a service to us
● When you communicate with us or submit information via our website
● Referral from an organisation you already act as a supplier

What we use your personal data for and the lawful basis

We use your personal data in the context of you or the organisation you work for providing a service to us. Personal data will be used for the following purposes (the list is non-exhaustive):
● Review your applicability to provide your services to us
● Conduct business operations with you
● Request feedback from you
● Conduct Equality, Diversity and Inclusion monitoring activities
● Resolve queries or complaints
● Provide you access to digital or physical infrastructure as appropriate
● Prevent or detect fraud or money laundering including fraudulent payments
● Establish, defend, or enforce legal claims or regulatory investigations
● Contact you to agree on a contract or a purchase order with you
● Process the payment of invoices, expense claims or relevant claims

Processing your (“Data Subject”) personal data is necessary for the performance of a contract to which you are a party, or in order to take steps at the request of the Data Subject prior to entering into a contract.
How long we keep your personal data

We will only keep personal information for as long as it is needed to fulfil the purpose for which it was collected.

 

5. Recruitment

What personal data do we collect?

Where you have applied for a job or work experience with us we will collect the following personal data. This list is non-exclusive:
● Contact details such as name, title, addresses, telephone numbers, and personal email addresses
● Preferred method of contact
● Copies of driving licence, passport, birth certificates and proof of current address, such as bank statements and council tax bills
● Notice period, preferred start date,
● Evidence of how you meet the requirements of the job, such as application forms, CVs, covering letters, references, assessment outputs, employment history, academic qualifications/history, professional training/certifications, skills, and work experience or internships
● Evidence of your current and/or future work eligibility status, immigration status, including visa type, and visa expiry date
● Diversity and equal opportunities monitoring information – this can include information about your race or ethnicity, religious beliefs, sexual orientation, disability and other ‘special category data’ information about your health, including any medical needs or conditions
● Other information required for some applications
● If you contact us regarding your application, a record of that correspondence including, but not limited to, the content and attachments of emails
● Details of your use of our recruitment tools and services, such as your candidate profile, the source of your application, the date/time, the role(s) you applied for, salary history/expectations, alerts for vacancies, the status of your application and updates on how it moves forward
● Derived data about you, that is, data that includes our employees opinion of you such as, but not limited, to the stages you complete of the recruitment process and those you do not, records of interviews, interview notes/feedback, assessment feedback, rejection stage, rejection reason, and job offer details

We may also collect, store and use the “special categories” of more sensitive personal information including, but not limited to:

● Information about your physical or mental health, or disability status
● Information about your health and medical conditions for health and safety reporting purposes
● Criminal records information
● Personal information related to the Equality Act 2010 inclusive of data known as ‘Protected Characteristics’ (age, disability, gender reassignment, marriage or civil partnership (in employment only), pregnancy and maternity, race, religion or belief, sex, sexual orientation)
● Personal information related to our internal equality and diversity monitoring policy (geographical location, organisation, socio-economic class, caring responsibilities, educational background)

How we collect your personal data

We have gathered your personal data in one or more of the following ways:
● Via publicly available sources such as social media, where we have identified you as an individual we would like to approach as a good fit for employment or work experience at Clover HR
● From a reference of a sectoral relevant individual where they have gained permission from you to be introduced to us
● From a current or former employee where they hold a previously established relationship with you and sharing your personal information with Clover HR would not be unexpected
● From yourself via a recruitment web advert we have developed which may also mean we have received your personal data via a recruitment platform or website
● From a recruiter, recruitment agency or other applicant tracking system or recruitment website
● From yourself where you have responded to an advert on our website, completed our contact us page on our website or sent an unsolicited prospective email to us
● From publicly available websites and social media platforms
● From former employers and people named by candidates as references
● Where relevant, the Disclosure and Barring Service (DBS)

What we use your personal data for and the lawful basis

We use your personal data in the recruitment process for employment or work experience at Clover HR in the following ways:
● To reply to you about the position you have applied for or inquired about
● To approach you as a good fit for employment or work experience
● To check you are the right candidate for the role
● To move your application forward including making changes in applicant tracking systems or dedicated recruitment-based software and websites
● To receive a reference from a sectoral relevant individual where they have gained permission from you to be introduced to us
● To send you notifications for other job, work experience or maybe internship vacancies
● To inform you about the status of your application
● To gain your permission to retain your personal data for longer than statutory requirements where you have not been successful but we would like the opportunity to invite you to apply again in the future or notify you about upcoming roles that might be suitable

Please be reassured that Clover HR limits access to your recruitment personal data to those who have a genuine need to access it:
● the recruiting manager for the role in question
● interviewers/assessment reviewers for the role in question
● the associate director of the team where the role in question sits
● the group managing director who has final authority for appointment (note that there may be overlap between the people in those positions)

We maintain a reserve list of candidates who met our requirements but were not successful in securing the specific post they applied for. We’ll ask for your permission to be added to this list. We will refer to the list when other roles are advertised and will contact you if you match the role. We will ask for your permission before putting you forward for the role.

If you are successfully recruited, we will upload your details to our digital systems. We will also share your data for statistical analysis (it will be anonymised first) if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

For the purposes of reporting on and improving the effectiveness and efficiency of our recruitment systems and processes, we may retain a handful of personal data points about you (the source of your application, the stage you reached in the process, and the overall reason you were rejected), however, none of these data points are personally traceable to you.

We process personal data throughout the recruitment application process based on different legal bases:
● Contract: Processing your data is necessary to move your application forward before signing a contract of work. This concerns employment or pre-employment checks.
● Legal: Complying with applicable law with regard to personal data necessary to satisfy our legal and regulatory obligations, including with regard to public health and workplace safety, entitlement to work and when applicable security checks.
● Legitimate Interest: Evaluating your application and to manage our relationship with you, to ensure that we recruit appropriate employees, and to evaluate and maintain the efficacy of our recruiting process more generally. We will also process your personal data to invite you to participate in projects which may be, or similar to, surveys, questionnaires, events, interviews or other research projects where the work we are conducting is for societal benefit.

How long we keep your personal data

We will only keep personal information for as long as it is needed to fulfil the purpose for which it was collected.

We will store your information for the duration of the recruitment process. Where you have not been successful, we shall retain your personal data for up to 6 months in accordance with the UK Limitation Act 1980. We will only retain your personal data longer than 6 months where we have gained your permission to do so.

If you have been successful in the recruitment process, we will provide you with an Employee Privacy Notice outlining the retention period of your personal information.

 

6. Website

What personal data do we collect?

When you visit our website, we will collect the following information about you:

● Information about the device used to access our website, your visits and use of the website including your IP address, internet log information, location, browser type and version, referrer and activity, and details of visitor behaviour patterns
● We record your activity and preferences when visiting our website through the use of cookies (see the section on “Cookies” below)
● IP address, operating system and browser information
How we collect your personal data

We collect data about you from your device and via third-party website analytics services such as Google Analytics and cookies (see section on Cookies below) when you visit our website. We do not make, and do not allow our Google Analytics settings to make any attempt to find out the identities of those visiting our website.

What we use your personal data for and the lawful basis

The personal information we collect when you visit our website goes toward helping us:
● Monitor the website and keep it secure, it helps us understand how we might improve the website through numbers of visits, visitor patterns and behaviour
● Promote and develop services and grow our organisation
● Run our organisation, provide administration and IT services, ensure network security, and prevent fraud
● To keep our website updated and relevant, to develop our organisation, and to inform our marketing strategies
● To add you to Marketing activities contact lists where you have indicated your consent for us to do so
● Answer any enquiries you submit to us via the website inclusive of information submitted requesting a Clover HR employee be a speaker at an industry related event

We process the personal data of visitors to our website based on our legitimate interest as the data controller.

Cookies we use tell us how you use the site and what pages you have visited. We request your consent for the use of cookies when you first visit our website. You can opt to refuse cookies that are not necessary, and you are able to update cookie collection preferences through browser settings (see the section on “Cookies” below).

How long we keep your personal data

We will only keep personal information for as long as it is needed to fulfil the purpose for which it was collected.

Depending on your reason for visiting the website and how you decide to interact with our website will determine the amount of time we retain your personal information outlined above. You are able to delete Cookies (see the section on “Cookies” below).

Automated decisions made using your personal data

Clover HR does not make any automated decisions using your personal data.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with professional services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.

Children’s data

Clover HR does not collect or use any children’s data for any reason.

Data sharing and international data transfers

Your personal data will be stored with specific third-party services for the minimum period necessary to perform activities with your personal data. Not all of the service providers used by Clover HR offer the same level of protection as if your personal data is based in the UK although each third-party service provider is subject to contractual and security reviews to ensure an adequate level of protection for your personal data, we’d expect for ourselves, and is proportionate to the levels of risk related to the data.

The types of third-party providers we use and their data location include:

● Project collaborators as specified within a Client Contract (client specified location(s))
● Digital communications and storage providers (UK, EEA, global location including the US)
● Mass email services and Client Relationship Management (CRM) services (UK, EEA, global location including the US)
● Website services and platform providers (EEA and global locations)
● Recruitment platform providers (UK, EEA, US)

Where appropriate, we may share your personal information with our professional advisers including our lawyers and auditors, project partners and industry experts, where it is strictly necessary. It is also possible that we may be required to share your data to comply with applicable laws or with valid legal processes, such as in response to a court order.

Whenever we transfer your personal data out of the UK, we work toward ensuring a similar degree of protection afforded to you were the data based in the UK by implementing one or more following contractual, technical or organisational safeguards:

● Having the default data location based in countries that have been deemed to provide an adequate level of protection for personal data by the UK (the UK also recognises the European Commission list of adequate countries. For further details, see European Commission: Adequacy of the protection of Personal Data in non-EU countries)
● Specific contracts/agreements approved by the UK which give personal data the same protection it has in the UK. For further details, see UK International Data Transfer Agreements. We will also assess in-country standards as part of this process.
● Specific agreements may also include non-disclosure, data processing and memorandum of understanding.
● Ensuring that any individuals who are Sole Traders have basis data protection training.
● Implementation of further security measures including multi-factor authentication and providing a virtual desktop via a virtual private network (VPN) for access to sensitive information.

Cookies

As you interact with our website, we automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies to enhance your experience of our website.

Our website uses cookies for collecting user information which may include IP address, operating system, and browser information. We use persistent cookies to track returning visitors. They expire after 12 months and enable us to compare website traffic from month to month.

Cookies are text files, which identify a user’s computer to our servers. Cookies in themselves do not identify the individual user, just the computer used. You can learn more about cookies by visiting http://www.allaboutcookies.org/.

You can manage and delete cookies through your web browser. Each browser manages cookies differently, but you can learn more about cookie settings in the most common browsers using the links below:
● Chrome
● Firefox
● Safari for Mac
● Safari for iOS
● Edge
● Internet Explorer

You can also prevent your data from being used by Google Analytics by using the Google Opt-out Browser Add-on, available at this link.

Links to other websites

Our website contains links to other websites run by other organisations. This privacy notice applies only to the Clover HR website and Clover HR services. When you visit other websites please refer to their privacy notice(s).

Your data protection rights

You have the following rights in respect of your personal data:

● Your right of access – You have the right to ask us for copies of your personal information.
● Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
● Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
● Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
● Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances including where we are processing your data based on consent.
● Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us privacymanager@cloverhr.co.uk if you wish to make a request.

Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us by contacting privacymanager@cloverhr.co.uk

You also have the right to complain to the UK Information Commissioner’s Office (ICO) using the details below if you are unhappy with how we have used your data. We kindly request you allow us the opportunity to address your complaints when they arise.

The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://ico.org.uk/make-a-complaint/

Last update to this Privacy Notice

This privacy notice was last updated in August 2023.